Policies

Processing/Shipping

Our standard processing time is 7-10 business days, but the timeline is subject to change as all of the items in our shop are made to order. Once your package ships, please allow 1-5 business days for the package to be delivered (U.S. ONLY). Please keep in mind these are estimates and not guarantees. If you need your order by a certain date, we encourage you to leave a note and we will do our best to accommodate.

Returns/Exchanges

We make every item to order, and as a small business, we don't offer traditional returns or exchanges. Your understanding means a lot to us. If there is an issue with your order or you receive the wrong item, please reach out within 72 hours with photos of any defects/issues. We'll do our best to assist you!

Cancellations/Changes

If you would like to cancel or change your order, please contact us within 30 minutes of placing the order. After this time, changes may not be guaranteed as we begin processing the order immediately. 

Incorrect Shipping Information

To ensure accurate delivery, please double-check your shipping information during checkout. If you discover an error, email us as soon as possible. Once shipped, we won't be able to change the address and cannot offer refunds or free replacements for any "wrong" information provided by the customer. 

Changes to Policy

Bookish Threads reserves the right to modify or update our policies at any time without prior notice. We encourage you to review our policies to stay informed about any changes.